Help Center

Find answers to your questions and get support from our team.

Call Us

Speak directly with our support team during business hours.

+1 (800) 123-4567

Email Us

Send us a message and we'll respond within 24 hours.

support@goldenscent.com

Visit Us

Find a store near you to experience our products in person.

Store Locator

Frequently Asked Questions

Find quick answers to common questions about our products and services.

Yes, all our products are 100% authentic and sourced directly from authorized distributors.
We offer a 30-day return policy for unopened and unused items. Please ensure the product is in its original packaging.
Delivery times vary depending on your location:
  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–3 business days
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.
Once your order ships, you will receive a tracking number via email that you can use to monitor your package.

Shipping Information

We currently ship to multiple countries worldwide. To check if we deliver to your location, visit our Shipping Policy page.

🎉 Enjoy free standard shipping on orders above $50.

Returns & Refunds

If you 're not satisfied with your purchase, you can initiate a return within 30 days. For more details, visit our Return Policy page.